HeatTrak has a great winter months solution; heated mats to melt snow off your walkway. But they had a problem; customers could't understand their picture-less instructions on how to assemble the mats. Our solution? An animated manual showing exactly how to connect the devices. Not only was this an immense success as an instructional piece, it also reduce customer service personnel in their company by more than 50%. Who doesn't want to reduce their operating costs?